Effective Date: 4 July, 2025

Welcome to my website, www.hannahvanderwal.com (the “Website”). I care deeply about your privacy. This Privacy Policy explains what personal information I collect, how I use and protect that information, and what rights you have regarding your data.

1. Information I Collect

a. Information You Voluntarily Provide

When you fill out a contact form, send me an email, or book a session, I may collect:

• Your name

• Email address

• Phone number (if provided)

• Any personal information you share with me voluntarily

b. Automatically Collected Information

Basic information may be collected automatically when you visit the Website, such as:

• Your IP address

• Browser type and device

• Which pages you view and for how long

I do not use tracking cookies unless otherwise stated.

2. How I Use Your Information

I use the information you provide only for purposes directly related to my coaching practice, including:

• Responding to your message or request

• Scheduling and providing coaching sessions

• Keeping client records for administrative and legal purposes (e.g., invoicing)

• Complying with legal obligations (e.g., tax records)

I do not send newsletters, marketing emails, or share your data for advertising purposes.

3. Cookies

My Website may use essential cookies to ensure the site functions correctly (for example, to keep a contact form working). I do not use marketing or tracking cookies unless this changes, in which case this policy will be updated.

You can manage your cookie preferences via your browser settings.

4. How I Protect Your Data

I take your privacy seriously. I use secure systems and strong passwords to protect your data from unauthorized access, misuse, or loss. While no system is 100% secure, I do my best to safeguard your information.

5. Sharing Your Information

I will never sell or trade your personal data. I only share your information in these limited situations:

• With your explicit consent

• When required by law (e.g., for tax purposes or if someone is in serious danger)

• With trusted third parties (e.g., a secure cloud-based accounting tool), under a data processing agreement, solely to support my services

6. Your Rights

You have the right to:

• Access the data I hold about you

• Correct or update your personal information

• Request deletion of your data (unless I’m required to retain it for legal reasons)

• Withdraw consent to any optional data use

• File a complaint with the Dutch Data Protection Authority if you believe your data is not handled properly

To exercise any of these rights, email me at hello@join-hannah.com.

7. Data Retention

Your personal data is kept only for as long as necessary:

• Client information and invoices are retained for up to 7 years (as required by Dutch tax law)

• Notes and records from sessions are deleted or anonymized within 1 year after we stop working together, unless we agree otherwise

8. Third-Party Links

This site may include links to other websites (e.g., scheduling tools or references). I’m not responsible for how those websites handle your data. Please review their privacy policies separately.

9. Updates

I may update this Privacy Policy occasionally. Changes will be posted on this page and noted by an updated effective date. Please check back periodically.

10. Contact

If you have any questions or concerns about your privacy or this policy, feel free to get in touch:
Email: hello@join-hannah.com